All our orders ship the same day Monday-Friday. If your order was placed before 1:00 P.M PST. Orders placed after 1:00 P.M PST get shipped the following business day.

You may return products within 30 days of when the order was placed to get a refund for the purchase price (excluding shipping charges). Shipping charges are non-refundable. This 100% satisfaction guarantee is only applicable for purchases made on www.HazyApe.com and NOT from Hazy Ape partners and or affiliates of Hazy Ape. The customer is responsible for return shipping. If you receive a refund, the cost of return shipping will be deducted from your refund.

DEVICES – You may return unopened products in original packaging within 30 days from which the order was placed, for a refund of the purchase price (excludes shipping charges). Shipping charges are non-refundable. Only qualified, unopened, unused items that are in the original packaging may be returned for a refund (excluding shipping charges). If you receive a refund, the cost of return shipping will be deducted from your refund.

EXCHANGES – You may exchange products within 30 days of when the order was placed. Only qualified, unopened, unused items that are in the original packaging may be exchanged. The customer is responsible for shipping product(s) back.

To change your shipping address, please contact us using the form to your right. Please include the order number and address you wish to change your order. We can only ship to addresses within the USA and must match your billing and ID.

to track your order simply login to HazyApe.com by clicking the login icon (looks like a little person) on the top right of this page. You can also track your order by clicking on the shipment email that contains your tracking number, or you can simply email us with your order number.

Simply fill out the form on this page, and one of our customer service representatives will get back to you. Our hours are 10:00 am-4:00 pm PST M-F

If you entered an incorrect shipping address, please contact us using the form on this page. If you realize this after your order has been shipped, we will have to wait for the order to come back, and you will have to pay for shipping to your new address. Please include the order number and address you wish to change your order. We can only ship to addresses within the USA and must match your billing and ID.

We only ship to the USA, including Alaska and Hawaii. We do not ship to USA territories or other countries.

Yes, all items come in brown paper box or white baggie. There is NO mention of HHC, THC, or Hemp anywhere on the packaging. We are committed to shipping discreetly.